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Get Your Order Fast

We dispatch daily!
$4.95 flat rate delivery Australia wide

Wherever you live in Australia we will ship your order to you for a $4.95 flat rate fee using our network of couriers. You will receive tracking emails along the way so you know when to expect your treats. Simply keep your order under 390g to receive this shipping rate.

$9.95 flat rate delivery Australia wide

For orders over 390g and under $79 a delivery fee of $9,95 applies. Simply avoid this by ordering over $79 to automatically receive FREE SHIPPING or select just 5 bags from our Taste of Australia Range to also receive FREE SHIPPING.

FREE SHIPPING applies when you spend $79+

Spend over $79 and you will automatically receive free shipping on your order. We dispatch orders at 12pm every weekday to help speedy delivery times for you and your dog.

Plus we also offer FREE SHIPPING when you mix and match our products!

Order 5+ bags of any mix of 5 products from our Taste of Australia Range and get free shipping Australia wide.

FAQ

frequently asked questions

We accept payment via credit card including Visa, Mastercard and AMEX. Paypal is also excepted and we offer payment with Omipay, WeChat Pay and Alipay.

Payment Methods

Our online shop only offers delivery to Australian addresses at this time. We do export our products to retailers internationally so send us an email to check where our products are available.

You can find our products available in Australia, Singapore, Hong Kong, China and USA. Send us an email to check what retailers stock our products.

We use multiple couriers to offer you the quickest service with automated tracking notifications via email when your order is ready to be delivered.

Yes. If you do require a PO Box or Parcel Locker address we will ship with Australia Post.

Delivery times vary depending on your location. Once ordered we will ship the same or next business day. Once shipped you will receive an email confirming your order is on it’s way with a delivery time estimate.

It’s easy! Head over to our wholesale page to make an enquiry and we will get back to you within 24hrs with our wholesale information.

Our business is built around this concept of our dogs eating as high nutritional valued produce as possible. This theory that has been carefully researched shows that reducing excess fillers, GMO’s, flavours and colouring, pesticides and preservatives has major health benefits to your dogs. It can help avoid illness’s, skin irritations, allergies and weight gain, thus resulting in a happier, healthier dog and less Vet bills for you the owner.

Our meats, fish and vegetables arrive at our factory raw and fresh. We immediately cut or mince our products and prepare them for drying. Our specialised 96 hour drying method optimises the nutritional benefits of our raw product. Our superior heat & cooling technique is proven to increase your dog’s health. The science is simple. The duration and manner of the method works to keep the essential nutrients locked into the food. Finally it is important to let you know for peace of mind that we only source our raw product from licensed establishments and that they are government certified. Our products are 100% Australian and we guarantee no antibiotics, fillers, preservatives or chemicals are added.

All of our products have a 9 month expiry date.

If any of our products are delivered damaged or an error in your delivery has occurred, a refund or exchange will be issued. Please note, the products must be returned unused and in its original packaging. All notifications for refunds & exchanges must be made within 24 hours of delivery. Once the damage or error is confirmed by us, an exchange or refund will be issued to you within seven days and we will pay for the delivery charges.